Hotel /General Worker Vacancy

FULL TIME

The Candidate will Perform duties in all areas of the hotel property with regards to guest satisfaction as to assist with luggage and room induction.

The Porter / General worker promotes a positive image of the property to Guests and must be pleasant, honest, and friendly and should also be able to address Guests requests and problems.

Main Responsibilities (But not limited to):

Provides exceptional service and assistance to Guests:

Assists Guests with Luggage as and when required

Assists Guests with parking

Assists Guests with directions

Responsible for achieving and exceeding Guest satisfaction

Ensure a Full room and Hotel induction is done upon check in

Ensure all services available are offered to guests

Report any maintenance issues

Answering questions about the hotel and surrounding areas

Greet and welcome All guests

Minimum Requirements:

Grade 12

Good English Command

Love for working with people

A Post Matric qualification will be to your advantage