Refreshment Server/Cleaner

JOB SUMMARY STATEMENT/PURPOSE:

Carries out refreshment and cleaning duties for Sasria during normal office hours. (8am-4pm). Relieve switchboard and reception (8am – 5pm).


CURRENT STATUS: Active


CONTRACT TYPE: Permanent


CLOSING DATE: February 28, 2023


Click here to apply


Qualifying Criteria

Key Performance Areas (Duties & Responsibilities):

1. Refreshments served to Executive Management

• Provide tea and coffee on arrival, 10 am, 2 pm and on request.

2. Staff refreshments

• Ensure that kitchens are stocked with coffee, tea, milk and sugar;

• Ensure the crockery and cutlery are available and clean at all times.

3. Refreshments for meetings

• Prepare refreshments prior to the start of the meeting.

• Clear away crockery and cutlery directly after the meeting.

4. Coffee stations

• Keep these areas clean.

• Maintain stock levels for coffee, tea, milk and sugar.

• Maintain clean crockery and cutlery at these stations.

5. Cleaning of kitchen and canteen area

• Kitchen – Counter tops, handles, crockery and cutlery, containers, cupboards, microwave and dishwasher.

• Coffee stations and machines.

• Fridges – Empty every Friday, Defrost every alternate month.

• All areas are sanitized frequently.

• Cutlery and crockery are available at all times

6. Stock management (Kitchen and bathroom)

• Compilation of stock reports in relation to goods under the care of the refreshment server.

• Stock maintenance of Groceries – every two weeks

• Stock maintenance of Crockery and Cutlery – every three months.


• Ordering of refreshments (tea, coffee, milk etc.)

7. Cleaning of offices and work areas

• Clean and create an orderly environment.

• Ensure that all offices and work areas are clean and tidy.

• All areas are sanitized frequently.

8. Cleaning of meeting rooms

• Ensure that the meeting room is clean and tidy.

• All areas are sanitized frequently.

9. Servicing of common areas

• Cleaning of floors, bathrooms, reception, storerooms and passage are clean and tidy.

• All areas are sanitized frequently.

10. Stocking Essential Necessities in the Bathrooms and kitchen

• Stocking of toilet necessities (paper, air freshener, soap and cleaning materials/detergents).

11. Relieve switchboard and reception

• Answer calls efficiently and promptly while maintaining a professional demeanor.

• Level of compliance with appropriate standards2 for collecting and communicating (forwarding) messages.

• Re-route calls to various departments/staff.

• Handle all queries efficiently and in the most appropriate and professional manner possible.

• Welcome visitors and notify staff members of visitors.

12. Adhoc duties

• Perform any reasonable task as and when required by the Facilities Team Leader.


Qualifications:

• Grade 10

• 1 years’ experience in a similar field


Skills:

• Ability to use specific cleaning equipment.

• Adhere to health and safety regulations at all times.

• Very good communication skills – verbal and written.

• Ability to interact at all levels.

• Telephone etiquette

• Computer literacy Microsoft Office (Excel) Basic arithmetic

• Posting, compiling and reconciling Stock Sheets Time management

• Organizing skills

• Ability to work under pressure

• Ability to prioritize

• Standard of hygiene